Policies
Privacy
We have created a privacy policy statement in order to demonstrate our firm commitment to privacy. The Privacy Policy discloses our information gathering and dissemination practices for this website: heartsounds.com. Click here to view our Privacy policy.
 
This site contains links to other sites.  Although we make every effort to select sites that we feel might be of interest to our customers, we cannot guarantee your privacy when linking to one of these sites.  Acousticheart.com is not responsible for the privacy practices or the content of such other Web sites.
Security
Acousticheart.com provides its customers with the latest Internet electronic commerce security software.  All transactions on our web site are encrypted using Secure Sockets Layer (SSL) and 256-bit AES-based encryption to ensure your personal and credit card information is safe from the moment you sign up as a member and through out any transaction that involves the transfer of credit card information. 
 
Shipping and Returns
Shipping and Handling
All items are shipped via USPS - Priority or Express Mail; unless otherwise negotiated.
 
 
Returns
If you aren't satisfied with your purchase within 30 days of receipt of your order, simply e-mail us at windyknollmedical@yahoo.com to arrange an exchange or refund in form of credit to your account.  Item must be in resalable NEW condition and in original packaging.  Sorry, refunds and exchanges will not include shipping and handling charges.  Please note any item which has been custom engraved can not be returned, exchanged or refunded. 
 
Terms of Use
Use of this site indicates that you accept the Terms and Conditions of Use.  By using the Site you agree to be bound by these terms set forth herein. Please review these terms and conditions periodically for any changes.
 
Warranty and Repair
Acousticheart.com supplies only products that are fully supported by manufacturers.  Warranty and repair service is provided by each supplier.  Your instrument, if in need of repair or refurbishment, should be securely packaged; insured for its value and shipped to the appropriate manufacturer for service.